Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracy O’Horo

Tracy O’Horo

November 15, 2025

5  out of  5
rating by Tracy O’Horo
"I worked with Juan Jose Martinez and was extremely pleased with the service I received. Juan was very punctual and detailed in his explanations. I was able to get all my policies moved over To State Farm and Juan ended up saving us quite a bit of money with better coverage. He also provided me with quotes to options such as life/mortgage insurance that I have never thought about. I am truly impressed with his service."
We responded:
"I am thrilled about your experience with Juan at my office Tracy. Thank you for awesome review and welcome to Rock Nelson State Farm. Looking forward to taking care of your family for years to come!"
Profile photo of tim johns

tim johns

November 12, 2025

5  out of  5
rating by tim johns
"Got a phone call as soon as I clicked the release the flood gates button. Juan was not one of the first, but was the first to text me and ask when I might be available to talk. Talked to too many agents this year just trying to get a decent price on good coverage, but I chose Juan because there was no pressure and he is very respectful. Listened to my story and BS for long enough. As good an experience as I've received with an insurance agent. Can feel his humanity! My suggestion is to fire Jake cause he's getting too fat and pass on the savings!!"
We responded:
"Welcome to Rock Nelson State Farm Tim. Great to hear Juan gave you an experience you’ll always remember. "
Profile photo of Sal Ram

Sal Ram

November 7, 2025

5  out of  5
rating by Sal Ram
"Mr. Jose Martinez was very professional and knowledgeable with all questions I had. He's expertise and patience is what makes any company grow.thank you sir."
We responded:
"Thank you Sal for the review. Glad Juan did a great job for you. Welcome to Rock Nelson State Farm!"
Profile photo of Mariah Martinez

Mariah Martinez

November 5, 2025

5  out of  5
rating by Mariah Martinez
"Walter has been super helpful I highly recommend this branch. He gets the job done!"
We responded:
"Welcome to Rock Nelson State Farm Mariah. Walter does a great job and I am glad you had a great experience with him. "
Profile photo of David Rogers

David Rogers

October 31, 2025

5  out of  5
rating by David Rogers
"Juan Jose was extremely helpful with Rock Nelson State Farm. He saved me money on auto and home insurance. I'm a teacher and coach so every bit helps."
We responded:
"Glad to hear your feedback David. Welcome to our office and thank you for the 5 Star review. "
Profile photo of Kali Deans

Kali Deans

October 29, 2025

5  out of  5
rating by Kali Deans
"Walter was great! He was timely with his responses, well informed and reliable. I highly recommend you get your policies through him!"
We responded:
"Thank you Kali for the review. Walter does a great job and glad you had a great experience!"
Profile photo of Martin Ifedi

Martin Ifedi

October 28, 2025

5  out of  5
rating by Martin Ifedi
"Walter was very easy to work with and very helpful. We were able to get a cheaper rate for business insurance. I would highly recommend using Walter at the Rock Group when it comes to your insurance needs."
We responded:
"Awesome to hear you had a great experience. Thank you for the 5 Star review!"
Profile photo of Phil Ramirez

Phil Ramirez

October 27, 2025

4  out of  5
rating by Phil Ramirez
"Ask for Madi. She knows the products well, takes the time to explain in detail, patiently answers all your questions and makes suggestions to ways to get better coverage. She is excellent to with with!"
We responded:
"Thank you Phil for the feedback. Madi does a great job and glad she was able to help you. "
Profile photo of Hildely Fonseca

Hildely Fonseca

October 24, 2025

5  out of  5
rating by Hildely Fonseca
"Thank you Juan Jose"
We responded:
"Thank you for the 5 star review Hildely. Glad Juan was able to help you out. Welcome to Rock Nelson State Farm!"
Profile photo of sing ali

sing ali

October 24, 2025

5  out of  5
rating by sing ali
"Juan was a great salesman. Always willing to help and do the best to find the best possible solution for both parties!"
We responded:
"Thank you Sing for the 5 Star Review. Glad you had the Juan experience. Welcome to Rock Nelson State Farm!"
Profile photo of Kenny Powers

Kenny Powers

October 24, 2025

5  out of  5
rating by Kenny Powers
"Boston Shreve is such a great salesman."
We responded:
"Glad Boston was able to help you out Kenny. Thank you for the 5 Star Review and welcome to Rock Nelson State Farm!"
Profile photo of Clark Manning

Clark Manning

October 24, 2025

5  out of  5
rating by Clark Manning
"Juan was such a great help with my insurance!"
We responded:
"Glad you had a great experience with Juan Clark. Thank you for giving Juan a 5 star review!"
Profile photo of Owen Daigle

Owen Daigle

October 24, 2025

5  out of  5
rating by Owen Daigle
"If you’re looking for an insurance agent who’s honest, reliable, and truly invested in helping you find the best plan for your needs, Boston Shreve is the one to call. Highly recommend!"
We responded:
"Glad Boston was able to help you out. Thank you for the review Owen. "
Profile photo of Carlos Martinez

Carlos Martinez

October 24, 2025

5  out of  5
rating by Carlos Martinez
"I had an excellent experience working with Juan Jose Martinez Zabarain at Rock Nelson. He helped me with my car and home insurance, and the entire process was simple, fast, and very professional. Juan Jose took the time to explain everything clearly, found me the best coverage at great prices, and made sure I felt supported every step of the way. Highly recommended him for anyone looking for reliable and efficient service. He manages both languages, Spanish and English, which helps for the Latin community."
We responded:
"Thank you Carlos and glad Juan was able to help you out. Welcome to Rock Nelson State Farm!"
Profile photo of Zach Lamm

Zach Lamm

October 24, 2025

5  out of  5
rating by Zach Lamm
"Dealing with boston shreve was a great experience. He knows the facts"
We responded:
"Thank you Zach for the 5 Star Review. Glad Boston was able to help you out!"
Profile photo of Diego Martínez Zabarain

Diego Martínez Zabarain

October 24, 2025

5  out of  5
rating by Diego Martínez Zabarain
"Amazing amazing amazing. Juan made everything so simple to understand and gave me some great deals and advice."
We responded:
"Thank you Diego for the review. Juan does a great job at our office and glad you experienced his service. "
Profile photo of Zach Bergeron

Zach Bergeron

October 24, 2025

5  out of  5
rating by Zach Bergeron
"Boston was a great help"
We responded:
"Thank you for the 5 Star Review!"
Profile photo of Xavier Kozlowski

Xavier Kozlowski

October 24, 2025

5  out of  5
rating by Xavier Kozlowski
"Juan was a big help. I needed help getting a new insurance policy and Juan made the process really simple and explained how everything works to me. Could not recommend more!"
We responded:
"Awesome to hear Xavier that you had such a great experience. Welcome to Rock Nelson State Farm! "
Profile photo of Jose Burciaga

Jose Burciaga

October 23, 2025

5  out of  5
rating by Jose Burciaga
"Answered all my questions Knowledgeable"
We responded:
"Thank you Jose for the review. Glad Juan was able to help you out. Welcome to our office!"
Profile photo of Monica Kyle

Monica Kyle

October 23, 2025

5  out of  5
rating by Monica Kyle
"Let me start by saying, these fellas had a heck of a time with me. I reside in San Antonio and not in their area. My original agent was out of the office due to becoming ill and another agent took over. Due to the amount of fraud in the world, I do not trust anything lol. They ended up calling me through a State Farm version of Teams and allowed me to view their faces and office to complete my transaction and join State Farm! Thank you Seth, Juan and Rock Nelson for being extremely patient with me! Great success to yall!"
We responded:
"Monica thank you again for the google review. Glad to have you at my office. "
Profile photo of Joey Slater

Joey Slater

October 17, 2025

1  out of  5
rating by Joey Slater
"My motorcycle policy was filed incorrectly by a State Farm employee at this office. Despite receiving several letters in the mail from State Farm stating my policy was going to be cancelled, I was repeatedly assured by a rep here (keeping name confidential out of respect) that my policy was still active and there were no issues. This week I received a check from State Farm’s underwriting team stating my policy was cancelled. There needs to be better accountability and communication internally with State Farm’s agents and corporate. This error has led to me having to change insurance companies and spend close to $1000 more annually. Why is it that only I have to deal with the financial consequences of State Farm’s mistake? Do better for your customers…"
We responded:
"Thanks for the feedback Joey and I am sorry for your experience. That’s not normal for our office. "
Profile photo of Jerry Stucki

Jerry Stucki

October 13, 2025

5  out of  5
rating by Jerry Stucki
"Juan and Madi, were great to work with. Juan saved me extra by customizing my coverage."
We responded:
"Thank you for the 5 Star google review. I’ll be sure to let Juan and Madi know you appreciate the service they have you Jerry. "
Profile photo of Ayanna Willis

Ayanna Willis

June 23, 2025

5  out of  5
rating by Ayanna Willis
"This was such a great experience with my Health Insurance claim. They made a daunting task very easy to handle. With laughs, concern and excitement Rock, took his time to help me through the process and left me with breath of fresh air. Such a great person for clarity and support."
We responded:
"Thank you Ayanna for the great review. I enjoyed getting to know you and I know MaJoy did as well."
Profile photo of Amer Rawabdeh

Amer Rawabdeh

May 28, 2025

5  out of  5
rating by Amer Rawabdeh
"I got my insurance here, he did a great deal!"
We responded:
"Thank you for the 5 Star Review Amer. Welcome to my agency!"
Profile photo of Zach Moore

Zach Moore

April 28, 2025

5  out of  5
rating by Zach Moore
"Would do business with again! Happy customer"
We responded:
"Thank you for the review Zach. Glad you had a great experience and I look forward to helping your family for years to come. "